Office Services

How we can serve you,

Assistance with Federal Programs

  • Passports:
    Guidance on applications, renewals, supporting documents, and urgent processing inquiries

  • Immigration, Refugees & Citizenship (IRCC):
    Application status checks, citizenship, PR renewals, visitor visas, work/study permits, spousal sponsorships.

  • Canada Revenue Agency (CRA):
    Tax inquiries, GST/HST credit, Disability Tax Credit, Canada Child Benefit, and Canadian Dental Care Plan (CDCP)

  • Service Canada Programs:
    Employment Insurance (EI), Canada Pension Plan (CPP), Old Age Security (OAS), Social Insurance Numbers (SIN).

Certificates, Greetings & Recognitions

We are honoured to celebrate members of our community. You can request:

  • Birthday and Anniversary Greetings

  • Certificates of Recognition for community service, business openings, or special achievements

  • Canadian Flags and Pins for community events and organizations

To request a certificate of recognition or a congratulatory greeting, please complete the form below. Requests should be submitted at least one week in advance of the required date.

Certificate/Recognition Request Form